According to a press release made on June 7, 2016, GTL made false claims about Securus Technologies that were pointed out and repudiated by the latter. The companies that provide correction services to inmates handle a variety of tasks ranging from inmate monitoring to parolee tracking, detainee communication, government information management systems etc. In the press release made by GTL, the company accused Securus of violating their patents. GTL also accused Securus of hounding their competitors into settling conflicts with terms that are only beneficial to them.
In their defiance, Securus issued a press release of their own refuting these claims. The company also provided a chart with details of patents they obtained. Securus, who also publically shared the number of patents and licenses the company has acquired, became an absolute victor for holding larger number of patents.
Headquartered in Dallas, Texas, Securus Technologies maintains that they have never harassed its competitors into obliging with agreements and licenses. They also declared that they have always used their own original technologies and never breached any of GTL’s patents.
The company also went so far as to claim that they will do whatever it takes to defend their name and their future against misleading attacks. I think GTL needs to study their claims and its authenticity more clearly before they taint Securus’ name. At the same time, Securus must continue to defend their brand as long as they have evidence to disprove any wrongful allegations.
I believe GTL should review its patent litigation carefully before smearing a competitor’s name. Securus Technology clearly is far more superior to GTL considering Securus’ expansive patent portfolio. As far as the integrity of Securus Technologies is concerned, the company has been verified and accredited by Better Business Bureau for industry best practices.